QUESTIONS & ANSWERS
Welcome to our page about the most frequently asked questions (FAQ) regarding the hotel and your stay. Here you will find practical information about everything related to your hotel visit.
About the accommodation
Question: What type of accommodation does Roslövsgård offer?
Answer: We offer a cozy farm stay in a rural setting. Here you can stay comfortably with nature right outside your door, while being close to Lund, Malmö, Copenhagen, Hässleholm, Österlen, or Helsingborg. In short, in central Skåne.
Question: Is breakfast included?
Answer: Breakfast is usually arranged by the guests themselves, as the accommodation is self-catering. We are happy to provide more information when you book.
Question: Is there access to a kitchen or common areas?
Answer: Yes, guests have access to a kitchen, as all apartments have a kitchen with an induction stove, convection oven, fridge/freezer, microwave, and dishwasher. This makes it easy to cook your own meals or simply relax in a homely environment.
Accessibility & Location
Question: Where is Roslövsgård located?
Answer: Roslövsgård is located in the heart of Skåne, in the countryside but within convenient distance to both Lund and Malmö. Here, the calm of nature combines with easy access to the city's offerings.
Question: Is there on-site parking?
Answer: Yes, we offer free parking for our guests directly at the farm.
Question: What is the easiest way to get to Roslövsgård?
Answer: The easiest way is by car, but we are happy to provide directions or tips for public transport and cycling routes depending on where you are coming from.
Services & Facilities
Question: Is it possible to charge an electric car at the farm?
Answer: Yes, we have electric car chargers on-site. Guests can conveniently charge their vehicles during their stay.
Question: Do you have WiFi?
Answer: Yes, free WiFi is available for all our guests.
Question: Are pets allowed?
Answer: Pets are welcome by arrangement. Please contact us before booking. Pets staying in the apartments are charged 300 SEK per stay.
Question: Is cleaning included?
Answer: Yes, cleaning is included. For stays longer than 7 days, bed linen is changed.
Experiences & Activities
Question: Can you meet animals at Roslövsgård?
Answer: Yes, the farm has sheep and sometimes other animals, offering an authentic rural experience.
Question: What activities are available nearby?
Answer: There are plenty of opportunities for nature experiences such as hiking and cycling. Additionally, several popular attractions, cultural sites, and charming villages are within a short distance. Feel free to ask before your arrival for recommendations!
Booking & Payment
Question: How do I book accommodation with you?
Answer: You can easily book via our website or through booking platforms such as Booking.com and Expedia. You are also welcome to contact us directly.
Question: What payment methods do you accept?
Answer: We accept payment by card as well as via the major booking platforms. Please contact us if you have any special requests.
Question: What are your cancellation policies?
Answer: Our cancellation policies depend on the booking channel you use. Generally, we offer free cancellation up to a certain date or standard conditions according to Booking or Expedia.
Sustainability at Roslövsgård
Question: Does Roslövsgård work with sustainability?
Answer: Yes, we care for both our guests and the environment. At the farm, we produce our own green electricity through solar panels, and we use environmentally certified detergents and cleaning equipment.
Question: How do you contribute to a more sustainable stay?
Answer: Through our solar panels, we reduce our carbon footprint, and with environmentally friendly cleaning routines, we take care of both the house and the surrounding nature. Guests can therefore enjoy a comfortable stay with a clear conscience.
Question: Can I as a guest contribute to your sustainability efforts?
Answer: Absolutely – we appreciate when guests help by sorting waste, being mindful of energy use, and using our electric car chargers if you travel electrically. Together, we make a difference!